How Can We Work Together?

Ian Kidd Consulting is defined by you. You are my guest, as an individual or an organisation, my role is to serve and support you, your brand and your project by providing you with skills, expertise, enthusiasm and a passion for the industry.

Everything starts with a concept whether in the form of a pre-set objective, a challenge you or your operation are facing, or a creative idea that requires structure and planning.

Project Management

Are you a new or pre-existing business wishing to take your creativity to the next level and develop your concept into reality?

  • Concept Development & Implementation

  • Pre-Opening Management & Coaching

  • Renovation Space Planning - Service Flows

  • Service Standards & Operating Procedures

  • Feasibility Studies

 

Operational Support

Allow me to take your number one challenge and make it my number one priority

  • Troubleshooting Operational Challenges

  • Service Principles & Techniques - "Don't take it personally - take it seriously"

  • P&L Analysis

  • Talent Review/Structural Proposal

  • Contract Assessment

 

Online Evaluation Assessments

Understanding the Past to Forecast the Future

  • An innovative, tailor-made BtoB coaching approach aiming at achieving sustainable results for hospitality and F&B venues on online evaluation platforms

  • Specialized in business intelligence aiming at understanding, analyzing, and actioning data for the F&B and Hotel industry

  • Provides in-depth understanding of client aspirations and satisfaction mechanisms

  • Developed and tested strong algorithm and coaching approaches for restaurants and hotels

  • The ultimate goal being to know your clients better through appropriate profiling, to improve REAL-TIME satisfaction, and to improve your e-reputation and ratings  

 

Do you have a project in mind?

Having built up a strong network I am confident that I and my network can help you find a solution within your organisation, whatever the project, so let’s chat.